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Our [watering] system has been in place for over four years and during that time we have had no problems. Edstrom has provided excellent service, are quick to respond to any request, and their service engineers are always friendly and helpful.
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Mason Craig Bailey, OAC Manager
Seattle Children’s Research Institute

Professional Services

Support

Professional Services

Edstrom trained and certified technicians are available throughout North America and Europe. Our technicians are specialists at servicing all Edstrom equipment and systems. They understand animal facility operations and work to minimize interruptions in your normal daily procedures. Animal safety and the integrity to your study is paramount during our service visit. Our sophisticated test equipment is calibrated to the National Institute of Standards and Technology (NIST) traceable standards to assure accurate sensor readouts.

We have Service plans with scheduled inspections, calibrations, and maintenance to keep your systems operating at maximum efficiency, to reduce the potential for water disruption.

For Technical Support call +1-800-558-5913 (option #2 for after hours support) or email: e_techsupport@edstrom.com